My Statement of Account (SOA) states that I have unpaid dues, but I have settled them beforehand. What should I do?

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My Statement of Account (SOA) states that I have unpaid dues, but I have settled them beforehand. What should I do?

Kindly send your proof of payment to the billing department through billing@cdcholdingsinc.com – e.g. remittance slip transaction or bank statements reflecting the deduction of payments to avoid being charged with penalties & interests.  Non-submission of payment slips can result in late posting of payment in the statement of account.  

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